Our team

As Chief Executive Officer, James' responsibilities include developing and implementing the Group's strategy.

A qualified accountant with many years of financial management experience. Being with us since 2006, Chris works closely with our finance and senior management teams and is responsible for driving the business financial performance.

With exceptional experience in the customer journey, marketing and digital side of our business Will is responsible for the operational management of the businesses in our Consumer Legal Division.

With over 20 years' international experience in HR, Marcus nurtures our values-led and award-winning culture. Driving our talent recruitment, development, employee engagement and recognition programmes across our businesses.

Gemma expertly formulates and implements customer-focused strategies across the business to ensure your experience with us is smooth from start to finish.

Anthony is a senior IT practitioner with many years' experience working in personal injury, conveyancing and insurance. He is responsible for delivering all the IT programmes that make a modern law business tick.

Encompassing a blend of interpersonal, leadership, and strategic skills, Gemma has excellent change management and collaboration abilities that are put to use, daily.

With extensive personal injury legal and senior management experience, John oversees the optimisation of the customer journey - from the start of a claim through to final settlement.

Samantha joined us in 2011 straight from university. She is responsible for our Learning & Development Academy across our business. Managing skills development, Samantha is a key member of our training team.

Lee is a highly-qualified customer service professional with 13 years' experience. He makes sure all of our customers enjoy a professional, welcoming and hassle-free experience at every stage of the claims journey.

As a talent acquisition specialist, Nicola possesses a diverse skill set to effectively attract and retain top talent.