As people look for quicker, more convenient and environmentally friendly ways to travel, particularly around big, congested cities and towns, electric scooters - commonly known as e-scooters - are becoming a popular choice.
As the number of e-scooters on the roads increases, so does the potential for accidents involving them. According to government data, there were 1,280 accidents involving e-scooters in 2021, up from 460 in 2020.
E-scooter accidents, like all types of road traffic accidents, can result in serious injury and trauma to the rider and other road users, while there is a risk of pedestrian accidents involving e-scooters too.
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Concerned about e-scooters?
Over 70% of people we asked are, believing that people should have a driving licence to ride an e-scooter on public roads. We agree, and believe laws should be introduced to make e-scooters safe too. Until then, be assured that, if you're in an e-scooter accident that wasn't your fault, we're here to help you #ClaimWithConfidence.
What types of e-scooter accidents are there?
Since the government started e-scooter trials in July 2020, fast-tracking the use of rental e-scooters in the UK, there has been a rise in e scooter accidents, which in some cases have sadly resulted in fatal injuries.
Such accidents include those caused by poorly maintained and defective roads, or negligent riding; accidents involving cars, motorcycles, cycles or other vehicles; and collisions with pedestrians. Some e-scooters can travel at speeds in excess of 30 mph, so hitting a pothole or crack in the road, another vehicle or a pedestrian can have serious consequences.
The dangers of e-scooters
Like other forms of motorised transport, e-scooters are dangerous when used incorrectly or irresponsibly. Ridden recklessly, without due care and attention, or at high speed, e-scooters have the potential to present serious dangers to their rider, other road users and pedestrians. The dangers of e-scooters include risk of damage to public and/or personal property and injury to the rider and/or other road users and pedestrians such as:
And unfortunately, while e-scooters are regulated by the same laws as cars and other vehicles, riders are required to have a driving licence, and only insured, rented e-scooters are legal on public roads, examples of such recklessness - and the e-scooter danger it presents - are becoming more common.
Making an e-scooter injury claim
If you, as an e-scooter rider, another road user or a pedestrian, have been injured in an e scooter accident in the last three years and it wasn't your fault, National Accident Helpline may be able to help you claim compensation. We're here to get you what you need and deserve, to help you recover from the physical and mental trauma caused by your accident.
When you're ready to talk, have a chat with us on - our helpful personal injury advisors will usually be able to tell you on your initial call if you've grounds to make a claim. If so, and you're ready to go ahead, we'll pair you with a specialist solicitor - who will be your point of contact throughout your claim - for a free consultation and to talk you through our no win no fee agreement.
If you wish to proceed, let your solicitor know and they'll begin your e scooter injury compensation claim by contacting the person or organisation you believe is responsible for your accident and advising them that you'll be making a claim for your injuries and losses. From here, you'll be kept up-to-date with any progress, while we're here to answer any questions you may have too.
Russell Wincott, 26, received £6,400 after a road accident
National Accident Helpline were the only ones who could point me in the right direction
Did you know?
There were 1,280 e scooter accidents in the UK in 2021, with 1,359 casualties and 9 deaths caused. Accidents were more common in big cities, such as London, Nottingham and Bristol, where e-scooter trials have taken place.
Source: ONS Reported road casualties Great Britain: e-Scooter factsheet, 2021
How do I start my e-scooter accident claim?
How do I start my e-scooter accident claim?
Starting your e-scooter accident claim with us is easy. You can call us on or request a call back from us via our simple online form.
Either way, you'll soon be speaking with a helpful injury advisor who'll begin by asking a few questions about your accident and injuries to decide whether you may be able to claim compensation.
If you're eligible to claim, your advisor - with your permission - will put you in touch with a specialist solicitor to take the next steps of your no win no fee claim.
What are the time limits for e-scooter accident claims?
What are the time limits for e-scooter accident claims?
To be eligible to claim compensation for your e-scooter accident, you must have been injured within the last three years, with the accident wholly or at least partially the fault of someone else. If you think you're entitled to claim, and wish to do so with National Accident Helpline, please consider:
- If you were over 18 at the time of your e-scooter accident, you have three years from the date of the accident to make a personal injury claim for compensation
- If you were under 18 at the time of your e-scooter accident, you have 3 years from your 18th birthday - until age 21 - to make a personal injury claim for compensation
In some cases, such as situations when you or a loved one you're claiming on behalf of has impared psychological function from a serious head or brain injury caused by an e scooter accident, the time scale for a claim may be longer.
If you have any questions, need advice or simply wish to chat about making a claim, our team of expert personal injury advisors are here for you, when you're ready. Be assured, we'll never rush or pressure you - if you wish to make a claim, as long as you're eligible, we'll help you to do so. On your terms.
How much might a no win no fee e-scooter injury compensation claim be worth?
How much might a no win no fee e-scooter injury compensation claim be worth?
The circumstances of all compensation claims are different, so it is difficult to say how much a no win no fee e-scooter injury compensation claim may be worth.
As your claim journey progresses, your solicitor will be able to advise further on how much you may receive, based on their investigations and the circumstances of your accident and the trauma suffered.
For an idea of what your claim may be worth, our easy to use compensation calculator can provide you with an estimate of what you may receive.
Below are some examples of cycling accident injuries that can occur and the range of general damages for each. The figures are from the 16th and latest edition of the Judicial College guidelines:
| Type of Injury | Compensation range |
| Head injury | £1,880 - £379,100 |
| Severe neck injury | £38,800 - £139,210 |
| Moderate brain damage | £36,740 - £205,580 |
| Severe back injury with spinal cord damage | £77,700 - £151,070 |
| Hip or pelvis injury | £3,370 - £122,860 |
| Fractured thigh bone (femur) | £7,780 - £13,210 |
While you'll need to wait for your solicitor to provide a specific, final amount, the calculator can help you decide if you wish to start, or proceed with, your claim.
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We can help you make your e-scooter injury compensation claim
Injuries from an e-scooter accident are not only suffered by their rider. Other road users and pedestrians are at risk of injury or trauma from accidents involving e-scooters too.
Whether you're the e-scooter rider, or have been injured in an accident caused by one, if the accident wasn't your fault you may be entitled to compensation. Regardless of the type of injury or trauma suffered, or how serious it is, the effects of an e-scooter accident could leave you unable to work, pay for medical treatment or simply go about your daily life as normal.
A no win no fee e-scooter injury compensation claim can help cover any loss of earnings, unexpected costs and, most importantly, help you recover from the stress caused by such an experience.
If you're ready to talk to us about your e-scooter accident, you can call us on or request a call back for a time that best suits you. You can even see if you can start your claim online today. We are ready to hear your story, when you are ready, at your own pace.