We can help you make it right with holiday injury claims
Nobody expects to be injured while they're away on holiday. We know that having an accident abroad can be very stressful, as you've had to go through the trauma of being injured in an unfamiliar setting away from your home comforts.
If you've had an accident abroad that wasn't your fault, we can likely help. With over 30 years' experience helping people seek compensation, we have the knowledge to let you know if you have a possible claim.
If you're looking to start a holiday injury claim or find out if you have a case, call us for free on . We'll never rush you into starting a claim, we'll simply help you understand your next steps.
Can I claim for an accident abroad?
With so many of us working and travelling abroad, holiday accidents are bound to happen. But just because accidents abroad are common it doesn''t mean you shouldn't be able to claim compensation for an injury that wasn't your fault.
Holiday accident claims can be more difficult than other types of claims. Typically, your claim will be made in the country of your accident and is therefore, subject to the law of that country. This may affect your rights or compensation amount.
However, there are regulations and bodies set up to help people get the compensation and support they need after an accident. For example, the 1992 Package Travel, Package Holiday and Package Tour Regulation Act aids holiday accident compensation claims. This Act helps people who have travelled on a package holiday abroad claim compensation for their injury in the UK.
We're also able to help with holiday accident claims that were not package holidays. Your hotel, the hotel staff, and every company you encounter on your travels has a duty of care to provide you with a safe service.
For example, they're responsible for providing you with a hygienic and clean environment, as well as maintaining sporting equipment, surfaces, pavements, etc.
Types of holiday accidents
We know that your experience is unique to you. But here are some examples of holiday injury claims we may be able to help you claim compensation for:
- Wet flooring or misplaced objects causing a slip, trip or fall
- Injuries on foreign public transport
- Injuries that have happened during a day excursion
- Food poisoning from a hotel restaurant or buffet
- Illness caused by poor hotel hygiene
- Injuries caused by a substandard or defective rental car
- Injuries caused in sporting activities, such as skiing or water sports
We've also helped people claim for injuries on boats, cruises, planes and for injuries sustained on a beach or other public place.
If your accident isn't listed above, don't worry, we may still be able to help you. Call us to find out for sure on . You're under no obligation to start a claim when you contact us.
What should I do if I have an accident on holiday abroad?
What should I do if I have an accident on holiday abroad?
If your accident happened while on holiday in the European Union or any other country, your claim will likely need to be made there too. One exception to this rule is package holidays booked in the UK, where you may be able to take action against your tour provider in this country.
Even if you do need to take up your case through a foreign system, we can still help you. Using our legal knowledge and specialist solicitors we can help you take the first steps towards the compensation you're entitled to.
We advise that you collect as much information as possible about your accident abroad. This could include:
- Taking photographs of the cause of your accident
- Writing down or sketching the scene of your accident
- Noting the contact details of any witnesses
- Making a note of any injuries you've sustained
- Seeking medical treatment for any injuries and collecting any information you can about the treatment and where you had it, and asking for a copy of any accident report made
Road accident while driving in the EU
If you've had a road accident abroad that wasn't your fault, perhaps while travelling in a car, on a motorbike or on public transport, we may be able to help.
The 4th and 5th EU Motor Insurance Directives dictate that all European cars are listed on one database and hat EU insurers must appoint UK representatives to handle claims for car accidents that happen abroad. This means that, if a car accident does happen, the car at fault can be more easily found and a claim can be made with fewer cultural and language barriers.
Holiday accident claims in the UK
Of course, your accident may have happened while on holiday in the UK.
As long as the accident was somebody else's fault and happened in the last three years, it's likely we can help you.
We recommend calling us for free, impartial advice about your experience on [medtel]. We'll listen to the details of your incident and let you know if we think you have a claim.
How much holiday accident compensation could I get?
How much holiday accident compensation could I get?
How much compensation you're entitled to will depend on what injuries you've suffered and how they've affected your life. When you're injured abroad, your compensation amount may also be affected by the rules followed in whichever country you were in at the time.
Factors that are typically taken into account when determining how much compensation you're entitled to include:
- The severity of your injuries
- Any financial losses you've had, including an inability to work
- How the incident has altered your life
- Costs you've had to cover due to your injury, such as medical bills
- If the incident has had an impact on your mental health
For claims made in the UK, official compensation guidelines are set by The Judicial College, part of the The Ministry of Justice.
How long do I have to make a holiday accident claim?
For claims brought in the UK, you have three years from the date you suffered an injury or became aware that it was caused by a negligent act. Parents and loved ones can claim on behalf of a child at any time until their 18th birthday, when the three-year limit begins.
Claims that are made in foreign jurisdictions are subject to varying limitation periods. For example, Spain's courts will only consider personal injury claims made within a year of the injury happening.
If you've suffered an injury abroad and think you might be entitled to compensation, contact us today to find out where you stand.
How long will my holiday accident claim take?
Claims made in different countries are typically more complex than personal injury claims made in the UK, as there are different laws and regulations to consider and collecting evidence typically takes longer.
Our panel of holiday accident claims solicitors will do all they can to secure any compensation you're entitled to as quickly as possible. They'll also keep you updated every step of the way and remove as much stress as possible from what can be an uncertain process.
Why choose National Accident Helpline for holiday accident claims?
- Experienced: We're confident we'll have dealt with cases similar to yours with more than three decades in business
- Accredited: We're bound to the strict codes of the Solicitors Regulation Authority
- Trusted: We're proud of our 'Excellent' rating on Trustpilot from thousands of reviews
If you've been injured while on holiday and it wasn't your fault, our expert claims handlers can provide information on whether you're entitled to compensation. This can be a complicated process, but you don't have to go through it alone. We're here to help you make it right.