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What is no win no fee and how does it work?

A no win no fee arrangement is often known as a conditional fee agreement. It's the contract between you and your no win no fee personal injury lawyer.

No win no fee means if you don't win your claim, you pay nothing to anyone - it's as simple as that.

If you win your claim, your legal team will typically make the following deductions from the compensation you're awarded:

  • A ‘success fee' for winning the claim.
  • The other side will usually be required to make a payment towards your legal costs and expenses, but any shortfall may also be deducted from your compensation.
  • The cost of the no-upfront-fee insurance that makes your claim low-risk.

You keep the rest, and this will always be the majority of the compensation awarded to you. The deductions we list above will only be made when your compensation is paid. There are no upfront costs and no hidden charges.

Your solicitors will explain all this in detail so you know what to expect if your claim succeeds.

At the start of the claim, your no win no fee solicitors may need to take out a special legal protection insurance policy for you. It's designed to cover the costs if your claim were to fail. This no-upfront-cost insurance must always be in place just in case that happens. 

They'll do this if you don't have an existing legal protection policy that has appropriate cover. This sometimes comes with your home or motor insurance or as a credit card benefit. It's a simple thing to check and your no win no fee solicitors will do so when they start work on your claim.

Because you pay nothing if you lose your case, no win no fee arrangements provide greater accessibility to accident claims. Importantly, it means you get fair access to justice if you've been hurt in an accident that wasn't your fault.

Making a compensation claim on no win no fee terms is subject to your solicitors: 

  • Agreeing to handle your no win no fee claim in the first place.
  • Ensuring appropriate legal protection insurance is in place. This means you have nothing to pay if the claim fails.
  • Judging that your claim has a good chance of success - that is, always 50% or higher.

You'll need to make sure you always stick to the terms of the insurance. 

No win no fee terms sometimes won't be possible, but this is rare. If that's the case, your solicitors will tell you immediately and explain your options about what to do next.

Come and talk to us for free, impartial advice

Find out if you may be eligible to make a no win no fee accident claim. Alternatively, you can begin your claim online now using our quick and easy form. Read on to find out more about our no win no fee personal injury lawyers. You'll be in the safest hands when you make an accident compensation claim with us.

Worried about the cost of a claim?

Don't be. We work on a no win no fee basis, and if you win your claim you'll receive the majority of your compensation. Tell us your story and we'll explain any potential fees involved as part of the initial claims process, so that you can #ClaimWithConfidence.

A no win no fee compensation claim means you'll never be out of pocket. If your claim is unsuccessful, you pay nothing.

What is No win no fee?

A no win no fee compensation claim means you'll never be out of pocket. If your claim is unsuccessful, you pay nothing.

Frequently asked questions...

All of our solicitors can help you to make your claim on a no win no fee basis, which means that if you don't win, you don't pay.  But if your case is successful, you'll pay a fee to your solicitor as a percentage of the amount you receive. This percentage will have been agreed before starting your claim.

If your solicitor wins your case, they'll deduct a success fee from your compensation. They'll also deduct any legal costs not paid by the other side from your compensation.

Your solicitor will agree the success fee percentage when they take on your case so everything's clear. 

You may also need to pay a legal protection insurance premium if cover was needed. There are no up-front costs, so you'll never be left out-of-pocket if you make a claim.

Don't worry, there's absolutely no financial risk, if things don't go as you hoped. 'No win no fee' means exactly that. Your solicitor will confirm that if your case fails, you don't pay a penny. 

They'll also explain about their fees, if you win. It's clear, it's simple, it's fair.

The final amount of compensation you receive in a successful no win no fee claim varies. That's because it depends on the circumstances and the severity of your injury.

Your solicitor will negotiate with the other party and agree a fair compensation amount on your behalf.

  • Claim Checker

In just a few minutes you can find out if we think you have a no win no fee claim

Will I be taxed on my compensation if I win a no win no fee case?

You won't pay any tax on your personal injury compensation - no matter the circumstances of your case. Your personal injury payout is completely tax-exempt, regardless of whether you settle in or out of court and how you receive your payment. You also won't be taxed on the interest you earn on your compensation between opening and settling your claim.

If you choose to invest your compensation after your claim has been completed, you might be required to pay tax on the interest you earn. Take a look at our page on compensation and tax for more information


What happens when I make a claim?

First, you won't be alone. Over the years, we've lent a helping hand to more than two million people who've been hurt in accidents which were not their fault.

Contact us first for independent, friendly and free advice. We'll let you know whether you may be eligible to make a no win no fee compensation claim. If you are and decide to pursue it, we'll pair you with our specialist no win no fee lawyers. We're usually able to do this on the same call if you choose.

Your lawyers will check the details of your claim and let you know immediately if they can handle it. They'll also talk you through the funding options. These will include the no win no fee terms and how much you'll pay from your compensation if the claim succeeds.

Once they've begun your claim, they'll gather all the evidence so they can build the strongest case for you. This will include an independent medical assessment.

When they've got all the evidence, they'll submit your claim to the other side (the defendant). This is the person or organisation that you believe is to blame for your injury. If they accept liability, your solicitors will negotiate and then agree on the compensation payment with the other side's insurers.

If  the other side denies liability or cannot agree on a compensation figure, your solicitors will then issue court proceedings. They will keep negotiating; out-of-court settlements are reached in the vast majority of claims. 

Don't worry if your claim does go to a hearing in front of a judge. Your solicitors will take care of everything for you.


What are the pros and cons of no win no fee claims?

There are plenty of benefits to claiming no win no fee compensation. The most important is that if you win, you'll receive a settlement that can help with your recovery. On top of that, it'll hopefully reduce the chance of the same thing happening to someone else.

  • And claiming on a no win no fee basis means there's no catch for you. These types of claims were brought in to help people like you get the compensation you deserve without excessive costs.

How is compensation defined?

Your compensation will be calculated to cover:

  • Your pain, suffering and loss of amenity (that's the impact on your ability to do things). This is known as general damages.
  • Any financial losses you may have experienced as a direct result of your injury. It includes things like lost earnings, paid-for treatment, care or travel expenses. This is known as special damages.

How do I know if I'll win my no win no fee claim?

Your solicitors can never guarantee that your case will be successful. However, they'll only seek no win no fee compensation if they think you have a good chance of winning. You can be confident of getting a positive result if they agree to handle your case.


How much could I get from my no win no fee claim?

Until your solicitors have started negotiating on your behalf, they won't be able to give you an exact figure of the compensation you could be entitled to. Our no win no fee compensation calculator can give you an estimate of the amount you could receive.

You can also find estimated payouts for all types of personal injury claims in the latest edition of the Judicial College Guidelines. Below we've included some examples.

InjuryGuide amount
Minor brain or head injury£2,070 - £11,980
Fractured cheekbone£2,180 - £9,570
Mild tinnitus or total deafness£10,040 - £87,410
Whiplash£240 - £4,345 (with recovery in 1-2 years)
Serious shoulder injury£11,980 - £18,020
Back injury causing permanent symptoms£11,730 - £26,050
Hip or pelvis injury£3,710 - £24,950
Fractured forearm£6,190 - £18,020
Wrist injury£3,310 - £44,690
Hernia£3,180 - £13,970
Ankle injury£12,900 - £46,980
Post-Traumatic Stress Disorder£3,710 - £56,180

How long might my claim take?

That depends on the circumstances of your claim, the severity of your injury and whether or not the other side admits, disputes or denies liability. Your solicitors will be able to give you a time estimate based on all those factors. A useful yardstick is the more complex the case, the longer it will take to settle. For instance, a complicated claim for medical negligence could take a couple of years or more to conclude.

If your legal team wins, you'll pay them an agreed amount from your compensation. If the claim fails, you pay nothing to anyone.

Find out more about how long a personal injury claim can take.


What are the time limits for making a no win no fee claim?

Usually, adults have three years from the date of the injury to make a personal injury compensation claim. But there are some exceptions, which are: 

  • For claims involving things like occupational illness or medical negligence, the three-year limit applies from the date when the symptoms were first noticed. 
  • For children aged under 18 when the accident happened, you can make a claim for them at any time until their 18th birthday. The time limit for them to claim for themselves then expires when they turn 21.
  • There are no time limits for claiming if the injury victim lacks the mental capacity to do it themselves. This could be as a direct result of the injury they've suffered or a pre-existing medical condition. However, if the Claimant regains mental capacity after the accident, even if only temporarily, then the three-year limit starts from then.

Are there other ways to fund my claim?

The overwhelming majority of accident compensation claims are funded using a no win no fee agreement. There are variations, however, such as:  

  • Your Trades Union: Some membership packages include legal protection insurance. Talk to your union rep if you're a member - they'll be able to check for you. If you have cover, your solicitors will then check that the policy offers the right protection for a no win no fee compensation claim (not all do). If it does, your solicitors will use it instead. And if your claim is successful, there won't be a premium to pay at the end - so you'll keep more of your compensation. For more information, visit the TUC web page. 
  • Legal Aid: If the claim is for a serious neurological birth injury suffered by an infant during pregnancy or within eight weeks of birth, Legal Aid may cover legal fees and costs.
  • Your own legal protection insurance: These policies often come bundled with home and/or motor insurance - or as a benefit with a credit card. It's worth checking whether you or a member of your household has such a policy. If you do have one, tell your solicitors and give them the insurer's name and policy number.

Can I get sacked by my employer for making a claim against them?

The simple answer is no. The UK sees millions of workplace-related illnesses and injuries every year. If you've suffered a work-related illness or injury that wasn't your fault, making a no win no fee claim against your employer can seem like a frightening prospect. But this isn't something to be scared of: there are laws in place to protect you.

Our recent survey suggests that 43% of injured workers hesitated to claim due to concerns about the impact on their career or workplace relationships - but you're absolutely within your rights to make a claim against your employer. And regardless of whether you win or lose, they cannot sack you for taking them to court. It's also illegal for your employer to discriminate against you in the workplace during or after your claim. If they do, you can make another claim against them for unfair treatment/dismissal.


A photograph of John Kushnick, Legal Operations Director at National Accident Helpline

No one should worry about bringing a legitimate claim for compensation, but our research reveals that the British peple are increasingly reluctant to seek compensation they may be entitled to due to a potential impact on their jobs.

It is illegal for employers to take action against employees after a legal claim. Employer liability insurance is compulsory for businesses and your claim will be handled between your lawyer and an insurer.

John Kushnick

Legal Operations Director

Why make a no win no fee claim with National Accident Helpline?

We know it can sometimes be hard to know who to talk to about your compensation claim. You may worry about getting a sympathetic hearing or feel anxious that contacting somebody will mean you're rushed into starting a claim.

When you contact us, you do so in your own way, in your own time. Whether that's by calling, requesting a call back or chatting to us online, we'll never pressure you into starting a claim. And we'll never share your data without your permission.

We're simply here to listen to you and offer free and impartial advice. We have more thanyears_since years' experience lending a helping hand to people hurt in accidents that weren't their fault.

Starting your no win no fee claim with us also means:

  • Free, impartial and jargon-free advice before you decide to claim.
  • No stress over picking the right no win no fee accident solicitors - we do that for you. We hold all of our solicitors to high standards of service.
  • No upfront or unexpected costs and nothing to pay if your claim is unsuccessful.
  • No risk of paying the other side's costs.

If you're undecided or are simply looking for some advice, contact us. We can talk through your situation and any concerns you might have in a free, friendly and confidential environment. Call us on to speak to one of our specialist personal injury advisors today.


We've been providing no win no fee personal injury services, help and support for over years_since years. And in that time, we've helped more people injured in accidents than anyone else. We've helped many thousands of people, just like you, make successful claims.

You may be wondering how we can help - or whether your accident type is covered by a no win no fee agreement. The best way to be sure is to contact us on [medtel] for a free, impartial chat.

We can likely help you if you've been injured in an accident that wasn't your fault. Such accidents include:


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where you can speak with us in complete confidence at your earliest convenience.

The first step is to find out whether you can make a no win no fee claim. You can easily do this by getting in contact with us - on the phone or online.

We'll talk to you about your accident and give you tailored advice based on your experience.

If you decide you'd like to go ahead with your claim, we can put you forward to a panel of specialist no win no fee solicitors who have experience working with cases like yours.

Your chat will be free, and your solicitors will talk to you about your accident in further detail. They'll then guide you through the process of making a no win no fee claim.

If you'd like to discuss the claims process with us, you can contact us for free on .


Can I change solicitors during a claim if I'm unhappy with the service?

If you have reasonable grounds for doing so, then yes you can. Our advice would always be to raise any concerns you may have with your solicitors first. If you can't resolve things to your satisfaction, seek a second opinion from another law firm.

We carefully monitor the service standards of all the solicitors we work with to help ensure this doesn't happen.


Can you take over my claim from my current solicitors?

Yes. If you've started a no win no fee claim with a different firm and are unhappy with the service you've received, it's possible that we can take on your case. We'd always recommend speaking to your current solicitors about the situation first, while we're on hand to provide impartial advice if you feel like you need it.

There'll certainly be no pressure from us to encourage you to change your solicitors. But if you decide that's what you'd like to do, we'll speak to your previous firm to make sure everything is handled in the right way.


Will my claim go to court?

It's unlikely because the majority of no win no fee claims are settled out of court. But rest assured that if yours does need to be heard before a judge, your solicitors will handle everything so you don't need to worry.


Are there exceptions to making a no win no fee claim?

There are rare cases where our solicitors will be unable to handle a claim on a no win no fee basis.

If that's the case, your legal team will make this clear before you begin anything. You can then make an informed decision about whether you want to continue.

Don't worry about any upfront costs in such cases. We'll make you aware of any fees you could be liable for before you commit to beginning your claim.


No win no fee personal injury claims were introduced to the UK in 1995. They were set up to help people like you seek justice following an accident that wasn't their fault. Importantly, the system was designed to remove all the worries about upfront costs and expensive legal fees. Almost half a million claims are registered each year in the UK.

Before April 2013, the losing side's insurers usually paid all the legal costs involved. This meant that if you made a successful claim, you'd keep all of the compensation awarded to you.

The government made important changes to the no win no fee system in England and Wales in 2013 for improved regulation. These were called the Jackson Reforms. Solicitors can still offer a no win no fee service to those who are trying to access compensation following an accident. There are no upfront charges and no hidden costs.

About no win no fee compensation

Compensation amounts - and what your no win no fee lawyers will deduct - will differ for everybody. If you go ahead with your claim, your solicitors will agree with you in advance on the proportion of your compensation they'll need to cover their fees. They'll keep you posted as to the likely settlement amount as the case progresses.

Our no win no fee injury lawyers always aim to get you the most compensation possible. In fact, we hold our solicitors to high standards of service, which means they'll keep you in the picture throughout your case. There won't be any surprises or unforeseen expenses. At the earliest possible moment, your solicitors will let you know how much your compensation could be.

And remember with no win no fee, you won't pay a penny if you don't win your case. For more handy information about personal injury claims and no win no fee, check out The Law Society web page.


Teusday

We were able to help Teusday with a no win no fee claim when she was injured in a fall at a hotel. Here's her story…

I called National Accident Helpline to see if I could do anything about it. I had no idea what to expect. I was at home and off work.

The person I spoke to absolutely understood the impact it had on my life. They put me through to the experts. It's been a long road to recovery …and I'm glad I called them.

Teusday

More customer stories
Lee Lucas

For most of us, the times we use a solicitor are usually few and far between. Maybe to help with property, making a will, other family affairs or business-related things.

No surprise then that people can feel a little daunted by the uncertainties of an injury compensation claim at a time they're already feeling low - and perhaps in a lot of pain. A friendly ear with good, clear advice in plain English about their accident and no win no fee claims really puts our customers at ease.

It's our job is to give each customer the knowledge and space to make the decision that's right for them.

Lee Lucas

Head of Operations at National Accident Helpline