We are proud to be one of the country's best small companies to work for.
We want our people to be the best they can be and to achieve their ambitions with us, so we offer bespoke training and development opportunities, including apprenticeships, through our Learning Academy.
You can find out more about what it is like to work at National Accident Helpline by reading our employees' reviews on Glassdoor.
To view the roles we are currently recruiting for, visit our recruitment portal, or submit your CV.
At National Accident Helpline everyone is valued, appreciated and has a part to play in the company's successes. - Employee review on Glassdoor
What are National Accident Helpline's company values?
Our company values
Our people are our greatest asset and everything we do reflects our corporate values:
- Curious
- Driven
- Passionate
- Unified
An award-winning place to work
In February 2019, we were delighted to be named as one of The Sunday Times' 100 Best Small Companies To Work For.
Best Companies, which organises the Sunday Times' list, also named us as one of the Best Companies to Work for in the Midlands.
Our people-driven strategy led to us being awarded Gold status from Investors In People, and we have won awards for our employee engagement and recognition schemes.
This is the best company I have worked for, hands down. Everyone here lives and breathes the company values and they are really people focused. - Employee review on Glassdoor
See what our people have to say about what it's like to work here:
Our employees would recommend us
Everyone in our team has an important role to play in our success, and we always encourage feedback and input.
We update everyone on the latest developments and plans from across the business at our quarterly company-wide "Brown Bag Lunches".
In 2018, 84% of our team gave their seal of approval to our business in our annual staff survey. Some of the results were that:
- 94% said they would recommend National Accident Helpline as a good place to work
- 89% said there was a strong feeling of teamwork, co-operation and fun across the company
- 92% said they felt proud to work for the company
National Accident Helpline is by far the best company I have ever worked for. Their values really appeal to me and it's great to see a company with such integrity in a sector where the opposite is often true. - Employee review on Glassdoor
Charlotte Fulton (Helpline Advisor)
It's so diverse and inclusive, no matter who you are, you're encouraged to remain yourself with a great reward and recognition system.
What we offer
Employees joining our team can expect:
- Free on-site parking
- Tea, coffee, milk, fruit and breakfast foods provided
- Opportunities to learn and develop their skills through our Learning Academy
- 25 days of annual leave (rising by 1 day at 2 years' service, another day after 3 years and a further day after 4 years, to a maximum of 28 days) plus 8 Bank Holidays or equivalent
- 2 social events each year - summer and Christmas - funded by the company
- Regular updates on the business from senior leaders at our quarterly Brown Bag Lunch events
- A workplace pension (employees are enrolled after being with the company for 3 months)
- A healthcare plan which helps with the cost of visits to the dentist, optician and other healthcare professionals
Nabeela Khan (RTA Litigator)
My team is absolutely amazing. Everyone is there to help each other. There is no competition between us as if one wins we all are winning! Larissa is brilliant. The advice and support she provides is nothing compared to where I have previously worked. Always encouraging me no matter what. Same goes for Billy!
Where we are
We are based in Kettering, Northamptonshire, within Kettering Venture Park and close to the A14 (see location).
Current vacancies
To view the roles which we are currently recruiting for visit our recruitment portal, or submit your CV.