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Helping you make a pedestrian accident claim

We understand that being involved in a road accident as a pedestrian can come as a real shock - you're walking down the street when all of a sudden an accident happens, which can leave you injured and have impacts on your mental health.

Road traffic accidents involving pedestrians can be both very serious and traumatic. As some of the least protected road users, pedestrians are classed as being ‘vulnerable road users', alongside cyclists and motorcyclists.

What is a pedestrian accident?

A pedestrian accident is a road traffic accident which involves a person on foot and a vehicle. We know that if you've suffered a pedestrian accident, it's likely you've been left dependent on those around you, and you may be worried about your recovery.

It's also common to feel pressure to get back to work as soon as possible to reduce lost earnings.

Whilst we can't take away the pain and suffering you've had to endure, we can help you claim compensation to get justice for your accident and to take away some of the financial pressure.

Martin

We helped Martin after he was hit by a car on the school run

"The car struck my leg and tore two of the ligaments in my knee. I was out of action for weeks. Financially, it was an absolute struggle and I couldn't drive, walk to the shops or play with the kids."

Martin

More customer stories

If you've been injured in a pedestrian car accident like Martin, we're here to help. The first step to making a compensation claim is finding out whether you have a claim. All you need to do is contact us for free on , or fill in our simple online form to arrange a call back.

When you speak to us, our personal injury advisors will ask you some questions about your experience so they can get a clearer idea of what happened. They'll then be able to let you know whether they think you can make a pedestrian car accident or hit and run accident claim.

If you give your permission, we can then pass you on to a specialist solicitor who can answer any remaining questions and guide you through the next steps.

There are various factors which can be cited as causes for a pedestrian car accident.

In road traffic accidents involving pedestrians, sometimes the driver of a vehicle is to blame, sometimes the pedestrian is at fault, and sometimes, both parties are at fault.

Remember that if your accident was not your fault, or partially not your fault, then we may be able to help you to make a claim.

Examples of situations where a driver may be to blame for a pedestrian accident include:

  • Driving too fast
  • Driving without paying attention
  • Driving while intoxicated, either through alcohol or drugs

The Department for Transport's report on pedestrian casualties gives several examples of situations where a pedestrian may be at fault for a pedestrian accident. These include:

  • Failing to look properly
  • Acting carelessly, recklessly or being in a hurry
  • Crossing the road masked by a stationary or parked vehicle
  • Wearing dark clothing at night

If you're involved in a car accident as a pedestrian, we understand that the experience can leave you injured and in shock. There are steps which you can take at the scene to ensure your own safety and to gather information which can help when putting together a claim. 

  • Firstly, if you are able to move, put yourself out of further danger by moving out of the road.
  • Call the police and ambulance service to report the accident and to seek treatment for any injuries you have suffered.
  • Exchange details with the driver/s involved in the crash - ask for their name, telephone number, driving licence details and which insurer they are with.
  • Take down the details of the vehicle/s involved in the crash - record the make and model of the vehicles and their registrations.
  • Take photographs of the scene of the accident - including any damage to any vehicles involved.
  • If anyone witnessed the crash - for example, other pedestrians or drivers who have stopped at the scene - take down their names and phone numbers. They may be able to act as witnesses.

The easiest way to find out if you can make a claim for your pedestrian accident is to call us for free on .

All calls with us are advisory and completely confidential, which means you'll never be pressured into making a claim. We simply want to give you the advice you want and need about claiming compensation.

We know you might not feel ready to talk about your accident yet. As a guideline, we generally advise that you could have a case if your accident:

  • Happened in the last three years
  • Was caused by somebody else either by accident or due to negligence
  • Caused you an injury

Start your claim online

Use our market leading calculator to start your claim online. It can give you an indicative claim valuation, plus confirm if you can manage your case online through our MyAccount customer account area.

Claim online

Frequently asked questions...

Typically, if you've suffered an injury in the last three years because of an accident or medical mistake that wasn't your fault, then it's likely you have a compensation claim.

There are some cases where these criteria might be different. For example, if you're claiming on behalf of a child, you have three years from their 18th birthday to make a claim, regardless of how old they were when they were injured.

You can find out if you have a claim today by giving us a call on or by using our eligibility checker.
If there were no cameras in operation during the time of your accident, our partner solicitors will still look into your case based on a number of other records, such as vehicle damage, injury or injuries sustained and eyewitness accounts.
You can still get in touch with us to see if you are eligible to make a claim. Many people don't seek medical help or advice straight away, but it can be an important aspect of your case – you can speak to us about this on the phone with one of our Legal Support Advisers.

If your child has been injured in a pedestrian accident, we appreciate how difficult it must be to see them in pain or traumatised by their experience.

Just because your child is under 18 doesn't mean they can't receive compensation; we can help you to make a claim on their behalf.

We know how much of an impact a road traffic accident can have on a child's life and future, and the compensation you could receive may help to ensure they can get the ongoing help and support they need.

As a parent or guardian, it's likely you need to take time off work to look after your child, so although the priority is to get your child the compensation they need, it's likely you can also receive compensation to help to cover the financial impact on your own life.


Can you claim compensation for a hit and run accident?

In most instances, a hit and run accident involves one or more of the involved parties leaving the scene of the accident, therefore making it difficult to track them down to provide their own account of the events, as well as any evidence that may be required from them. 

This can be problematic when making a compensation claim, as most claims require there to be an ‘other side' to your case, for example an employer or organisation you're making an accident claim against.

Thankfully, with the help of our expert solicitors, you may still be able to make and pursue a hit and run accident claim if: 

  • You were involved in a hit and run accident 
  • The accident was the fault of an untraced driver
  • You suffered injuries as a result of the accident

How do hit and run claims work?

If you've been involved in a hit and run which left you suffering from trauma and/or injury, and the party that caused the accident fled the incident, meaning you'd be unable to identify and make a claim against them, any claim you make would go through the Motor Insurers Bureau (MIB) for general and special damages. 

The MIB helps victims of road traffic accidents in situations when the party at fault cannot be tracked down, or didn't have insurance. 

If you were to make a hit and run accident claim, the MIB would investigate your accident to see if a case is viable. If so, they would require as much evidence as possible to support your claim - this could be CCTV footage of your accident, photos and eyewitness accounts. They may also require your medical records, to support your personal injury claim. 

It is always worth bearing in mind that, the sooner you provide any requested information or evidence, the quicker and easier it will be for the MIB to investigate and progress your claim.


How much compensation can I claim for a pedestrian car accident?

The amount of pedestrian car accident compensation you receive is negotiated between your solicitor and the party who is responsible for your accident - in the case of a pedestrian car accident, this could be a driver of a car which hit you.

When your solicitor negotiates your compensation, they work to make sure the expenses and impacts of your accident are covered so you can start to get things back to how they were.

For example, if you've had to pay for everyday expenses such as travel, or have lost wages because of time off work, then you'll be compensated for this. The money you receive will also help to cover the impact on your social life and hobbies as well as the future effects of your injuries.

Because all accidents and their effects are different, it isn't possible to let you know exactly how much compensation you could receive until negotiations between your solicitor and the responsible party are underway.

But we do understand how important it is for you to have an idea of how much you could be able to claim. This is why we created our industry-leading compensation calculator, which can give you a guideline figure of how much your claim may be worth.


How could compensation help?

Suffering an injury or trauma from any type of accident that wasn't your fault can have a big impact on your life. 

While it cannot repair any damage done, hit and run accident compensation can help you overcome some of the suffering you've endured. For example, this could be by helping to cover any financial losses you may have incurred, as well as any additional costs, or by helping you receive the medical treatment you need. 

With hit and run accidents, the impact can be even greater, leaving you with a feeling of helplessness and injustice in addition to any physical or mental suffering. 

And even though it's likely that you won't be claiming against the party who caused your hit and run accident, as they may have fled the incident, a successful compensation claim can help assure you that you weren't at fault and provide some sense of justice.


There are several factors which are taken into consideration when reaching your settlement amount.

How much compensation will I receive for my personal injury claim?

There are several factors which are taken into consideration when reaching your settlement amount.

Is there a time limit for making a pedestrian accident compensation claim?

Usually, in accordance with UK law, there is a three-year time limit - from when the accident occurred - in which you can make a compensation claim. 

If you're thinking of making a pedestrian accident claim, you must also bear in mind that the accident must have been wholly or at least partially the fault of someone else, and consider the following:

  • If you were over 18 at the time of your accident , you have three years from the date of the accident to make a personal injury claim for compensation 
  • If you were under 18 at the time of your accident, you have 3 years from your 18th birthday - until age 21 - to make a personal injury claim for compensation 

In some cases, such as situations when you or a loved one you're claiming on behalf of has impared psychological function from a serious head or brain injury, the time scale for a claim may be longer. 

With this all in mind, National Accident Helpline's team of experts are here, ready and waiting to help you make a claim, when you're ready to do so.


How long could my pedestrian accident claim take to settle?

When making a pedestrian accident claim, it is worth bearing in mind that your case may take some time to settle. The progress of your claim will be dependent on the details of your accident and injuries and any investigations required, as well as other variables such as the other side denying or disputing responsibility. 

In rare cases, some claims are settled in around three months. But this is unlikely, as this usually requires the other party admitting responsibility and liability early in the investigations.

While it is difficult to provide you with an accurate time frame for your claim, your National Accident Helpline solicitor will aim to give you some idea of time it may take to settle your claim, and of course update you throughout the process.


Will I need to go to court to contest my claim? 

As only around 5% of accident claims go to court, it is unlikely that you'll need to appear in court for your claim - great news if you're nervous about making a claim due the possibility of having to go to court. 

There is always a small chance of your case going to court, as not all claims are the same, but be assured that your solicitor will do all they can during their negotiations to avoid this. And, even if your case does go to court, you still may not be required to attend court yourself. 

Your solicitor will of course advise you of any court requirements and what you may need to do for them.


Can I make a no win no fee pedestrian injury claim?

If you were hurt in an accident that wasn't your fault, yes you can. We work on a no win no fee basis on the vast majority of claims we handle, meaning that if we lose your claim, you'll have nothing to pay to us or anyone else. 

A no win no fee arrangement is the contract between you and the personal injury lawyer we appoint for you.

  • There are no upfront costs and no hidden charges
  • If you don't win your claim, you pay nothing to anyone
  • Your lawyer may need to arrange insurance for you to ensure claiming is risk free
  • You'll never be left out of pocket - that's our guarantee

Your solicitor will talk to you about no win no fee, our fixed fee structure and what we can do for you if we think you can't claim on a no win no fee basis at the start of your claim, so you've all the information you need to make a decision.


Can I make a claim on behalf of a family member hit by a car?

You can, depending on the circumstances surrounding their accident and the injuries suffered from it, make a claim on behalf of a loved one. 

For example, if a loved one has suffered a brain or head trauma from an accident, or has a pre-existing medical condition meaning they can't - in the opinion of a medical professional - make their own decisions, you can claim on their behalf. You can also claim for your loved one or child if they were injured in an accident and under the age of 18. 

As is the case with any claim, it is important to have as much detail of your loved one's accident and injuries when you speak with one of our solicitors. This information will help us investigate your claim and explain how it will work.


With many years' experience in pedestrian accident claims and hit and run compensation claims - plus a network of specialist personal injury solicitors - we can let you know whether you have a claim and can help you understand what the claims process involves.

As the UK's most trusted and recommended personal injury specialists, we understand what you are going through and our team has the empathy and expertise to help. We know that an accident can leave you not only physically struggling, but can impact other parts of your life - from your finances to your mental health - and we want to help you make it right.


How we approach sensitive calls

Our Personal Injury Advisors are empathetic, friendly and will always give you time to tell us what happened to you at your own pace.

We've helped thousands of people to make pedestrian accident claims since we were founded in 1993. In fact, in our years_since year history, we've spoken to more than two million people about their accidents. You can hear more about some of their experiences of making a claim on our customer stories page.

Our Personal Injury Advisors are empathetic, friendly and will always give you time to tell us what happened to you at your own pace.We've helped thousands of people to make pedestrian accident claims since we were founded in 1993. In fact, in our  year history, we've spoken to more than two million people about their accidents. You can hear more about some of their experiences of making a claim on our customer stories page.

For confidential, no obligation advice on making a pedestrian accident claim or hit and run accident claim, contact us for free on or fill in the form below to request a call back.