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If you're suffering from tetraplegia or paraplegia, we're here to help

If you or your loved one is suffering from tetraplegia or paraplegia, then we're sorry. We appreciate that adjusting to life after a serious injury can be extremely challenging for both you and your family.

We realise that claiming compensation might not be the first thing on your mind at the moment, but it's likely that money worries and affording to live with your new condition is.

Compensation can make a difference and help improve your situation by allowing you peace of mind from money worries and the costs involved in your new future.

It's also likely that you've had to take time off work or leave your job altogether, and you may also have had to pay for alterations to your home, or for medical treatment and care.

Compensation could help to cover these costs and more, so that you can focus on getting as much of your independence back as possible, without having to worry about your finances.

You can get in touch with our friendly advisors on for free. There's never any obligation to make a claim when you call, so if you'd just like confidential advice, we're here to listen.

We know that paraplegia and tetraplegia are very likely to have a serious impact on your life, now and into the future. Aside from being emotionally traumatic for both you and your family, you're likely facing a whole host of new problems, both financially and health related.

You don't deserve to have to worry about money at such a difficult time. That's why your compensation could help to cover:

  • Loss of earnings as a result of time off work or having to leave work altogether
  • The loss of future earnings
  • The cost of adaptations to your home or vehicle
  • Loss of hobbies or spare time activities now and into your future
  • Costs of medical treatment or rehabilitation
  • Travel expenses for both you and your family
  • Care, even if given for free by a friend or family member
  • The cost of counselling and support needed to help you and your family adjust

For more information or to find out whether you have a claim, you can get in touch with our friendly, personal injury advisors on  for free, confidential advice.

They'll listen to everything you have to say and will be able to let you know whether they think you have a claim on the same call. We know that speaking about your accident and resulting injuries might be uncomfortable, but we promise to only ask for the information we need to help you.

There's no obligation to claim when you get in touch with us, and your details will be kept secure, so please don't worry about feeling pressured or being harassed to make a claim.

Interim and mid-claim payments

We know that the costs of paraplegia and tetraplegia can build up very soon after the accident due to your needs suddenly increasing.

In some cases, you may be able to receive interim or mid-claim payments to cover the immediate costs of your injury. These are payments made by the party responsible for your injury, which you receive before the rest of your compensation.

Your solicitor works through this process, so you don't need to worry about negotiating or working out your finances while you're still trying to recover, or may even still be in hospital.

Interim payments can also cover anything from your daily living costs, such as mortgage payments and travel costs, to things you need for your future, such as home adaptations and mobility equipment.


The first step to making a tetraplegia or paraplegia claim is to get in touch with us. You can do this by requesting a call back by filling in our simple online form, or by calling  for free.

All of our advisors are there to listen and advise you on the process of starting your claim. That means you can be sure they'll give you advice tailored to your experience, and will never pressure you into making a claim.

We understand that you may feel hesitant about getting in touch with us. We know how difficult it can be to talk about a traumatic accident and the effects your injury has had on your life.

We'll do everything we can to put you at ease during your call with us. We'll only ever ask for the information which is necessary for us to understand whether you're able to make a claim.

If you do decide you'd like to go ahead and you give us your permission, we'll select a specialist solicitor to suit your particular case and will pass you onto them, usually on the same call.

Your solicitor will then work hard to get you the full amount of compensation you are entitled to.


Seeing a loved one suffer from a serious injury or condition such as paraplegia or tetraplegia is extremely difficult to cope with, especially when their injuries will continue to have an impact on their lives into the future. We can only imagine what it must feel like to watch your loved one in pain and adjust.

However, your loved one's injury is also likely to have had a huge impact on your own life.

You may have been left to care for your loved one, which could mean that you've had to leave your own job, or you've had to help to pay for the costs of equipment and treatment required to meet their increased needs.

We also realise that, due to the severity of their injuries, your loved one may be unable to make a claim for themselves, or they may be unwilling to speak to us.

At National Accident Helpline, we can help you make a claim on behalf of a friend or loved one, so that they can get the compensation they need to get as much of their independence back as possible.

You can get in touch with us on  today to speak to us about making a claim on their behalf.


Tetraplegia, also sometimes known as quadriplegia, is paralysis in the arms as well as the legs. This condition is caused by damage high up on the spinal cord, which means that the signals from the brain to the body are restricted.

Tetraplegia can also affect the abdominal and chest muscles which can cause difficulty breathing.

Paraplegia is caused by damage further down the spinal cord. This causes leg movement to be either impaired or lost completely. In contrast to tetraplegics, paraplegics can move their arms and hands.

Many people think that paraplegia is total loss of feeling and movement in the legs, but this is not true. Paraplegia can vary from slight loss of leg movement, to full paralysis of the legs, right the way up to the chest.

Both of these conditions are life changing and are likely to leave you dependent on those around you.


Tetraplegia and Paraplegia are both caused by spinal cord injuries. However, tetraplegia is particularly associated with neck injuries where the bone is broken in the cervical (neck) region of the spine, causing damage to the spinal cord.

Many different types of accident can cause tetraplegia or paraplegia. Any sudden, severe impact to the spine or neck can lead to spinal injury. Some causes of tetraplegia and paraplegia are listed below:

If your experience isn't listed above, don't worry. Generally speaking, if your injury happened in the last three years and was the fault of someone else, then we can help you.

If you feel ready to speak about what happened, you can get in touch with our friendly, personal injury advisors on  for free, confidential advice, and to find out whether you're eligible to make a claim.

Medical negligence

Injuries caused by medical negligence are rare, but when they do happen the repercussions can be devastating.

If you've been left with paraplegia or tetraplegia as a result of a doctor's mistake, inaction or poor advice, then we could help you  make a medical negligence claim.


We have years_since years' experience in helping people through difficult times, and we are the UK's leading accident claims company.

We select our solicitors based on specialisms, so that you will always have the right solicitor for your particular case. You can read about the standards we hold our solicitors to here.

Our no win no fee promise takes the financial risk out of making a claim, so you don't need to worry about being left out of pocket. Your solicitor will go through no win no fee and the conditions of the agreement with you before you start your claim, but quite simply, no win no fee means that if for some reason your case isn't successful, you won't be charged a penny.

Our main priority is to provide free and confidential advice to anybody who has suffered from an injury and connect them to the right solicitor for their case. So if you'd just like to talk about what happened, we're here to listen. And if you'd like to start your claim then we're here to take the stress out of finding a solicitor.

You can get in touch today on , or fill in one of our forms to request a call back.